Ask an Expert, Big Bear Real Estate

Brutally Honest Big Bear Real Estate

A Great Example of Superior Service (Oakley).

Oakley does it right.

Example:

  • I called them at 6:30 am and they answered the phone.
  • Found me in their data base after 6 years.
  • Determined the part that I needed. Earsocks for my Spike glasses that were a discontinued pair of glasses.
  • Put me on hold for less than a minute. (cool music plays while I waited)
  • Return to let me know the item is available and will ship for free.

Theres no doubt in my mind why Oakley is successful.

I will order a new pair from them again.

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December 5, 2009 Posted by | Customer Service, Living in Big Bear | | Leave a comment